FAQ

Crowdfunding involves creating a campaign that outlines the details of a project or cause, including its purpose, goals, and often, rewards for backers. Supporters can then contribute financially to the campaign through the crowdfunding platform. If the funding goal is reached within a specified timeframe, the project is funded, and funds are typically released to the campaign creator.

There are various types of crowdfunding, including reward-based (backers receive non-financial incentives), equity-based (backers receive a share of the project), donation-based (contributors give without expecting anything in return), and debt-based (backers lend money to the project, expecting repayment with interest).

Crowdfunding offers a democratized approach to funding, allowing creators to access capital from a broad audience. It also provides a platform for testing market interest, building a community around a project, and gaining early support and validation.

CrowdfundMe.Africa Anti-Fraud Policy

At CrowdfundMe.Africa, we are committed to providing a safe, transparent, and trustworthy crowdfunding platform. We take fraud prevention seriously and have implemented strict security measures to protect our donors and ensure that every campaign on our platform is legitimate.

How We Protect Our Donors
 

 1. Advanced Anti-Fraud Software
We use cutting-edge AI-driven fraud detection systems to identify and block suspicious activities in real-time, ensuring that only genuine campaigns can raise funds.

 

 2. Strict KYC (Know Your Customer) Verification
Every campaign creator must go through a mandatory identity verification process, which includes:
 Government-issued ID verification
 Proof of address
 

 3. Thorough Campaign Screening & Monitoring
Before a campaign goes live, it undergoes a rigorous review process to check for fraud risks, including:
 Background checks on the campaign owner
 Verification of the project details
 Continuous post-launch monitoring for suspicious activity

 

 4. Secure Payment Processing
We work with trusted payment providers that use high-level encryption and fraud prevention measures to keep donor transactions safe from cyber threats.

 

 5. Donor Reporting System
If a donor suspects a fraudulent campaign, they can report it directly through our platform. Our fraud investigation team will immediately review the case and take necessary action, which may include:
 Suspending the campaign
 Refunding affected donors
 Banning the fraudulent user from our platform

 

 6. Zero Tolerance for Fraud
Fraudulent campaigns will be immediately removed, and individuals responsible may be reported to relevant authorities for further action.

 

Your Safety, Our Priority
At CrowdfundMe.Africa, we believe in trust and transparency. With our strict anti-fraud policies, donors can support causes with confidence, knowing their contributions are safe and secure.

 Have concerns about a campaign? Contact our Fraud Prevention Team at support@crowdfundme.africa

Crowdfunding is highly beneficial to Africa and Africans in the diaspora for several reasons, particularly because it offers a way to raise funds for business ventures, social causes, and community projects without relying on traditional financial institutions. Here are some key benefits:

 

1. Access to Capital for Entrepreneurs
Many African entrepreneurs struggle to secure funding from banks due to high interest rates, lack of collateral, or limited access to investors. Crowdfunding platforms allow them to raise funds directly from a global audience, including members of the African diaspora who want to support homegrown businesses.

 

2. Empowering Small Businesses and Startups
Crowdfunding provides an alternative to venture capital and bank loans, enabling small businesses and startups to grow. This helps drive economic development and job creation in Africa.

 

3. Funding Social and Community Projects
Many essential community projects—such as building schools, healthcare facilities, and clean water initiatives—struggle to get funding from governments or NGOs. Crowdfunding allows individuals to pool resources and directly contribute to social impact projects.

 

4. Supporting Innovation and Creativity
African innovators and creatives often lack the funding needed to bring their ideas to life. Crowdfunding enables them to showcase their inventions, films, music, and tech projects to a global audience and gain financial backing.

 

5. Strengthening Diaspora Connections
Africans in the diaspora often want to give back to their home countries but may lack direct avenues to do so. Crowdfunding allows them to contribute to businesses and causes that align with their interests, creating stronger economic ties between Africa and its global diaspora.

 

6. Bypassing Bureaucracy and Corruption
Traditional funding sources, including government grants and loans, are sometimes slow, bureaucratic, or subject to corruption. Crowdfunding provides a more transparent and direct way to raise money for legitimate causes.

 

7. Raising Awareness and Community Engagement
Crowdfunding campaigns not only raise money but also bring awareness to important issues. This can lead to more engagement, partnerships, and support beyond just financial contributions.

 

8. Encouraging Financial Inclusion
With mobile money and digital payment systems becoming more popular in Africa, crowdfunding enables people from different economic backgrounds to participate in funding projects, regardless of their banking status.

 

9. Encouraging Grassroots Economic Growth
Crowdfunding helps strengthen Africa’s informal sector, which is a major driver of employment and economic activity by supporting micro-businesses, artisans, and local enterprises.

 

10. Crisis and Emergency Relief
Crowdfunding provides a fast and effective way for communities to mobilize resources and provide relief during crises, such as natural disasters, medical emergencies, or political conflicts.
 

 

1. What is Crowdfundme?

Crowdfundme is an online fundraising platform that enables individuals and organizations to raise funds for non-profits, personal causes, social enterprises, and start-ups. It allows users to collect small donations from a large number of people to address critical social challenges.

 

 

2. What is Crowdfunding?

Crowdfunding is the practice of funding a project, cause, or venture by raising small monetary contributions from a large number of people, typically via the internet.

 

 

3. How does Crowdfundme work?

· Create a free fundraiser on the platform.

· Share your fundraiser with friends, family, and social networks.

· Collect donations, and receive a percentage of the funds within two weeks after the fundraiser ends.

· Crowdfundme provides support throughout the process.

 

 

4. Can I use Crowdfundme if I have a fundraiser on another platform?

Yes, you can run a fundraiser on Crowdfundme even if you have an active fundraiser on another platform.

 

 

5. Why does Crowdfundme charge a fee?

Crowdfundme charges a fee to cover operational costs, including payment processing fees, bank charges, GST, currency fees, and website development.

 

 

 

6. What are Crowdfundme’s fees?

· Platform Fee: A percentage of the funds raised (includes transaction fees).

· Creation Fee: Free to create a fundraiser.

 

 

7. Is crowdfunding better than loans or insurance?

· Speed: Fundraisers are approved within 24 hours, unlike loans or insurance, which can take weeks.

· No Repayment: Unlike loans, you don’t need to repay donors.

· No Limits: No cap on the amount you can raise.

· Quick Transfers: Funds are transferred quickly to address emergencies.

 

 

8. What are the benefits of crowdfunding on Crowdfundme?

· Start a fundraiser in 5 minutes.

· Instant approvals and fund disbursals.

· 24/7 personalized support.

· Multiple payment options.

· Africa’s only fundraising web app  can upload on your (Android and iOS).

· 80G tax benefits for donors.

· User-friendly dashboard.

· Preferred partner with 1000+ hospitals.

· Robust due diligence for trust and safety.

 

 

9. How can I withdraw funds?

· Visit your dashboard on web app.

· Add your bank account details and submit required documents.

· Funds are transferred in 1-3 working days.

 

 

 

10. Can I withdraw funds before achieving my goal?

Yes, you can withdraw funds at any point during your fundraiser. Contact Support@Crowdfundme.africa or request a withdrawal via your dashboard.

 

 

11. Why didn’t I receive the full amount shown on my fundraiser?

Crowdfundme deducts platform fees, transaction fees, and taxes. Even with 0% platform fees, payment gateway fees may apply. Check with Support@Crowdfundme.africa for details.

 

 

12. What documents are needed to withdraw funds?

· Mandatory Documents:

Valid Passport: A copy of your valid passport for identity verification.

NIN (National Identification Number): If you are a Nigerian or from other countries, your NIN is required.

· For Non-Profits and Social Enterprises:

Organization Certificate: Proof of registration or incorporation of the organization certificate (for non-profits/social enterprises).

· For Medical Fundraisers:

 

            Hospital Documents/Doctor’s Certificate: Medical proof or   documentation from the hospital/doctor supporting the need for funds. Certificate (for medical fundraisers).

 

· For Memorial Fundraisers:

 

           Death Certificate: A copy of the death certificate in case of memorial fundraisers.

· Bank Details:

                       Bank name, branch, account holder’s name, account number, IFSC code, and SWIFT code (for foreign donations).

 

 

13. How do I start raising funds after my fundraiser is live?

· Ask friends or family to make the first donation.

· Share your fundraiser on social media (Facebook, WhatsApp, Instagram, etc.).

· Keep donors updated on the cause or patient’s health and so on.

 

 

14. How can I stop/end my fundraiser?

· Contact your relationship manager or email info@crowdfundme.africa.

· Once stopped, donations are disabled, but the page remains visible.

· Fundraisers cannot accept funds again after being stopped.

 

 

15. Why was my fundraiser stopped?

· The 90-day period ended without an extension.

· KYC documents were not submitted.

· Fraudulent or misleading activity was suspected.

· The team was unable to contact you after multiple attempts.

 

 

16. What happens after a fundraiser ends?

Donations are disabled, but you can start a new campaign if needed.

 

 

17. How does Crowdfundme secure my payment details?

All transactions are secured with SSL encryption, ensuring the highest level of security.

 

 

18. How do I contact Crowdfundme for support?

Email: info@crowdfundme.africa
Contact your relationship manager for personalized assistance.

 

 

 

Additional Notes:

· Ensure all documents are clear, valid, and up-to-date.

· If you are raising funds for a medical cause, hospital or doctor’s documents are mandatory.

· For non-profits, the organization’s registration certificate is required to verify legitimacy.

· Incomplete or incorrect documentation may delay the withdrawal process.

 

 

If you have any doubts about the required documents, contact or email info@crowdfundme.africa for assistance.